An issue with Alta Nissan

latest email, full details will be added over the next few days.

We were promised an even trade-in by Douglas Li, now they are pulling back after we got an invoice from Nissan Finance for over 3k

from:Min Ho <> via 
to:Adam Dicker <>
cc:Anees Haq <>,
Vladyslav Pshenychnyi <>
date:Sep 14, 2020, 1:12 PM
subject:RE: Congratulations on your new 2020 Nissan Qashqai S All Wheel Drive
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:Important mainly because you often read messages with this label.
Min Ho via AttachmentsMon, Sep 14, 1:12 PM (1 day ago)
to Vladyslav, me, Wendy, Anees

Hi Adam,

Sorry for the delayed reply to your email.

We have pulled out your file from June when you took delivery of the 2020 Qashqai and there are no notes or instructions that we were paying for any excess mileage or wear and tear from your old 2016 Rogue lease.

My GM, Anees and New Car Sales Manager, Vlad have thoroughly gone through the paperwork and all we did find is your original Bill of Sale and Vehicle Return Confirmation form which indicates that we were not paying for any excess mileage or wear and tear other than the Loyalty bonus of $500 of covering the excess wear and tear which shows in your liability statement.

Was something promised by Douglas Li when you and Wendy finalized this deal? ======>>>>YES

Again I apologize for the delayed follow-up to your inquiry regarding this liability statement.

Min-Ho Kim

Asst. Sales Manager


11667 Yonge St.

Richmond Hill, ON

L4E 3N8

Phone: 905.780.7771

Fax:       905.780.7778